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Company details
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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Shipping cost Cairo , Giza 40 LE
Shipping Cost Alex 50 LE
Which payment methods are accepted in the Online Shop?
- Cash on delivery in side Egypt only
- Visa / Master from all of the world
How long will delivery take?
We delivery Oder Between 2 to 5 days based on your location
How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
What exactly happens after ordering?
Once you have checked out your order, you should receive an e-mail from us acknowledging your order.
We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice.
Do I receive an invoice for my order?
You should have received an invoice in the order confirmation email that we sent you right after your payment was processed. You’ll find it near the bottom of the email in the “Your Purchase Documents” section.
If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.
If there’s anything else you need, please feel free to contact Customer Support.